We fianlly arrived at the Hyatt Regency Cambridge (1) a little over an hour late, but dinner was still in full swing. After dinner (2, 3), Karen, from our in-house Organizational Learning and Performance group, asked each of us to talk about the object we were assigned to bring that represents a story about our web team. While Karen extracted themes from the stories and took notes (5), the objects were placed in a memory basket (6) that will carry the themes for discussion throughout the day tomorrow.

- mike lee - cambridge, md